On 24th of September, 2019, a comprehensive Grant Agreement was concluded between German organization "Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH" and the Ukrainian Chamber of Commerce of Ukraine, which, inter alia, envisages the development of an operating model of activity and a standardized package of services for export consulting of Export support centers in the system of Chambers of Commerce in Ukraine, which requires the involvement of external experts.
Given the above, the Ukrainian Chamber of Commerce and Industry (UCCI) announces the beginning from 18th of October, 2019 of the procedure of procurement of services of external experts in order to perform the aforementioned tasks.
Considering the need for continuous use of English language in the implementation of the Grant Agreement, inter alia for comprehensive reporting and systematic communication with the grantor (German organization "Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH"), as well as the possibility of attracting of international contracting-organizations, terms of reference, procedure of proposals awarding, offers and any other information from the potential contractor must be set out in English language.
Terms of reference and procedure of proposals awarding are contained in additions to this announcement.
We also inform you that the procurement of procurement of services of external experts is conducted through a tender among potential contractors.
This procurement procedure includes the following steps:
Name of step
Notification of potential interested bidders on procurement with the terms of reference and procedure of proposals awarding, as well as the proposal to send in advance its proposals with vision of the project implementation and estimated cost of works and services
10 working days
Consideration by the Commission of procurement procedures of works and services of information received from potentially interested bidders
2 calendar days
Deciding on the recommendation of a potential contractor to the leadership of UCCI in order to sign a contract (contract) with him
2 calendar days
In case of any additional questions, please send them to the following e-mails: email@example.com; firstname.lastname@example.org; email@example.com.
Electronic documents from potential participants should be sent by 1 email. Submitted electronic documents must be in Word, Pdf or Zip formats. The total volume of email with all attachments should not exceed 10 megabytes.
All documents should be sent to the following e-mail address: firstname.lastname@example.org
The deadline for submitting documents from potential participants is 3rd of November, 2019 inclusive.
Aditions: 1) Terms of reference on 4 pages;
2) Procedure of proposals awarding on 1 page.
DevelopingofSustainable operating model of the Export Support Systems of Ukrainian Chambers of Commerce and Industry
In Ukraine, the dynamic process of formation of a trade ecosystem that reacts dynamically to the needs of exporters requires the development of strong institutions which are capable to offer a wide range of services from trade intelligence to export development to business promotion to trade facilitation to advocacy. The strength and capability of a Trade Support Institution (TSI) directly impacts its business sectors’ ability to grow. Delivering quality services is among the most important aspects of a TSI’s work.
Chambers of Commerce and Industry in Ukraine traditionally play a central role in foreign economic relations, providing a wide scope of export-related services to Ukrainian businesses; perform the UCCI’s mission – a “developed and competitive Ukrainian business on world markets”. To support this mission, in 2015, sixteen Export Support Centers (ESCs) were established in regional CCIs with coordination of activities and functions by the Export Support Coordination Center at UCCI, which together form the Export Support System of Ukrainian Chambers of Commerce & Industry (ESS). The ESCs provide Ukrainian and foreign entrepreneurs with business and legal information, organize seminars, conferences, exhibitions in Ukraine and abroad, provide business negotiations on economic issues and provide a line of other services for business activities mainly related to foreign trade activities. As of today, Ukrainian CCIs and their ESCs still mainly provide export-related services, covering only a limited range of export support services, which is neither complete nor consistent across regional centres.
To respond to the needs of Ukrainian exporters in terms of export support and export promotion Ukraine-wide, and to become a strong and more effective pillar of the national trade ecosystem, the ESCs need to enhance, widen and systemize their export support services and improve coordination. Therefore, a coordinated system of consistent Services need to be developed and offered by all ESCs (minimum standard set of services) including: Marketing & Promotion of services defined; a Service delivery model (including standards) developed and; a Monitoring & evaluation system established.
The objective of the services required for this position (the Assignment) is to develop comprehensive, standardized set of new and/ or improved export support services, correspond to business needs and the process of national trade ecosystem development, that is based sustainable systematic approach based on 4 components - Services portfolio, Promotion & Marketing, Service delivery model and Monitoring & evaluation system of ESS and ESC’s - was developed and prepared for implementation in pilot regional chambers.
Specific activities will include:
Participants: top-level leaders from regional Chambers and UCCI, regional chambers experts (working groups), external international experts as facilitators for discussions and ideas generation process (altogether 27 participants).
To develop sustainable models within the National UCCI system, including the regional chambers of commerce and functioning Export Support Centers (ESCs) in the regional CCIs to deliver export advisory services. This will inter alia include preparation of a unique package of high quality services for the Quality Export Infrastructure that will be discussed with each regional and the central Chamber, considering special needs and conditions of working in each region.
Develop a standard set of Export Services across Chambers and Export Support Centers in regional chambers (ESCs):
As an example, Group Compliance Plan manual should include:
The set of 16-18 Export Consultancy Services will thematically be covered by the following consultancy areas:
- Product Compliance: Compliance Helpdesk Operations, Individual Compliance Company Planning, Specific Product Compliance Review, Sector Specific Seminar for business, Group Compliance Plan;
- Export Preparation: Export Helpdesk Operations, Sector Specific Market Briefs, Market Profiles, Seminars (general overview or sector specific), Export Capacity Audit (ECA) -full diagnostic of export readiness, Market research services (individual or group) [opportunity scan or full market report], Export Marketing Strategy (EMS);
- B2B Support /export: Buyer lists (list of buyer decision makers by market/segment), B2B channel information (e.g. trade fairs by sector), Validated buyer lists (named persons), Marketing Materials Review (either review of existing or new materials to support), Participation in Trade fairs: group and individual (both attendance and exhibition), Trade mission and networking events: individual and group.
The following qualification is required:
Consultant Profile: Consulting firm that have access to individual consultants services are required. The successful firm that will present best CV(s) of individuals or teams should have the following qualification:
Throughout the implementation of the activities, selected the Implementer will report to UCCI on a regular basis after implementation of separate activities or milestones defined. A schedule of reporting will be developed and agreed with UCCI. The final report will be provided after the implementation of the whole work plan. Each report will include technical and financial report for a specified period.
Technical report: The technical report describes all related activities that have taken place in the reporting period. It is furthermore to give an insight into the upcoming activities, possible activity shifts/ variations with regards to the initial work program. The technical report will be backed up by all relevant documents (e.g.: mailings, articles, signed participant’s lists, minutes, reports, event agendas, event information, press clippings, etc.)
Financial report: The financial report will include all eligible expenses that were incurred during the reporting period (activities performed).
Procedure of proposals awarding
Location: Kyiv, Ukraine
Contract type: Consultancy Services
Consultant Selection Procedure:Single stage open competitive selection. Either individuals or a team of experts may be proposed through a firm and must submit a Technical Proposal. Consulting Firms shall submit Short methodology and approach to this assignment together with Corporate brochure illustrating specific experience and CV’s of experts forming the technical bid.
Eligibility: There are no eligibility restrictions based on the firm country of origin.
Selection Method and Evaluation Criteria:
(a) Experts’ previous experience in Ukraine (30%)
(b) Experts’ experience of preparing staff service delivery manuals in (30%)
(c) Experts’ experience in TSI in other countries (5%)
(d) Knowledge of GIZ and/or other international financial institutions, their institutional
priorities, policies and procedures (5%).
(e) Language (Ukrainian and English) skills (10%)
Submissions will be ranked according to their technical score (TS) as following: TS=a+b+c+d+e.
The minimum technical score required to pass is 70%.
After the technical evaluation is completed, only the submissions which score 70% or above of the total marks available for the technical criteria will be eligible to have their financial proposals opened.
Proposals are then ranked according to their combined technical (TS) and financial (FS) scores using the weights (T = 80; F = 20) T + F = 100.
The highest-ranked Consultant will be selected and invited to negotiate the contract, subject to availability of funding.